Casablanca Hotel - San Juan

316 Calle Fortaleza, San Juan, Puerto Rico, 00901  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Casablanca Hotel - San Juan

Free Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Cafe

Shuttle

Free shuttle service

TV

Flat-screen TV

Elevator

Overview

The 3-star Casablanca Hotel lies within 1.9 km from Fortaleza Street, Santurce and Centro de Bellas Artes. Renovated in 2009, the contemporary hotel has welcomed guests since 1990.

A museum, a castle and a cathedral as well as bars and restaurants are at a close proximity to the hotel, set in the heart of San Juan and featuring a sun deck, a casino and a courtyard. The venue is located within 10 minutes' walk from San Juan center.

Casablanca Hotel offers a panoramic view to its guests.

The hotel enjoys a central location within 15 minutes' drive from Luis Munoz Marin Intl airport.

Rooms

Some of the classic hotel rooms feature an individual safe, a pantry, complimentary Wi-Fi, individual climate control and a separate toilet as well as a dishwasher and coffee/tea makers. The rooms look on to the city. They are furnished with a standard décor.

Eat & Drink

The hotel is about 5 minutes’ walk from Aloha serving Latin American, Hawaiian and Mexican dishes.

All visitors are offered a continental breakfast for a fee. 

Services

Guests can take advantage of computers and a meeting room along with concierge service, tour/ticket assistance and free shuttle bus service provided on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   32.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • No parking
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • No elevators
  • Gift/Newsstand
  • Multilingual staff
  • Smoke detectors

Services

  • Free shuttle service
  • Housekeeping
  • Car rental
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Computer rental

Children's facilities

  • Paid cribs/ Baby cots (on request)

Leisure facilities

  • Sun terrace
  • Television in lobby

Room view

  • City view
  • Interior view
  • Landscape view

Room facilities

  • In-room air conditioning
  • Rooftop terrace
  • Tea and coffee facilities
  • In-room desk
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer on request
  • Bathrobe
  • Room toiletries

Bedroom

  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Free local telephone calls
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Casablanca Hotel - San Juan San Juan location
Show big map »

Hotel Address:

316 Calle Fortaleza, San Juan, Puerto Rico, 00901

Get directions
City Center
  • San Juan
    800 m
Airports
Train Stations
  • Sagrado Corazon Station
    6.6 km
Restaurants
  • Raices
    110 m
  • The Parrot Club (cuisine: Caribbean, Latin, Puerto Rican)
    70 m
Parks
  • Parque de las Palomas
    530 m
Beaches
  • Playa Monte Santo
    600 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    32

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanCasablanca Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge

Rooms and availability

King Room
Bed type: King-size bed
Size: 19 m²
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Queen Room
Bed type: Queen-size bed
Size: 16 m²
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Standard|Classic Queen- Non Refundable

Deluxe Room
Size: 23 m²
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Deluxe Queen Room
Bed type: Queen-size bed
Size: 17 m²
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— Less information+ More information

Deluxe|Deluxe Room, 1 Queen Bed

Comfort King Room
Bed type: King-size bed
Check Prices
— Less information+ More information

Standard|Comfort King- Non Refundable

How to reach hotel

hotel Casablanca Hotel - San Juan San Juan location
Show big map »

Hotel Address:

316 Calle Fortaleza, San Juan, Puerto Rico, 00901

Get directions
City Center
  • San Juan
    800 m
Airports
Train Stations
  • Sagrado Corazon Station
    6.6 km
Restaurants
  • Raices
    110 m
  • The Parrot Club (cuisine: Caribbean, Latin, Puerto Rican)
    70 m
Parks
  • Parque de las Palomas
    530 m
Beaches
  • Playa Monte Santo
    600 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    32

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanCasablanca Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge

Casablanca Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Places of interest

  • Fernando Luis Ribas Dominicci Airport - 2.0 km

Convention centers

  • Old San Juan - 300 m
  • Puerto Rico Convention Center - 2.5 km

Monuments and Landmarks

  • San José Church - 500 m
  • Escambrón Beach - 500 m
  • San Cristobal Castle - 500 m
  • San Juan Bautista Cathedral - 500 m
  • Ponce de Leon Statue - 500 m
  • La Rogativa Statue - 600 m
  • Casa Blanca - 700 m
  • San Juan National Historic Site - 1.1 km
  • Fort San Felipe del Morro - 1.2 km
  • Former San Juan Navy base - 1.8 km
  • El Canuelo - 2.4 km

Historical sites

  • La Fortaleza - 600 m
  • El Morro - 1.3 km

Museums

  • Old San Juan Organic Farmers Market - 500 m
  • Museum of San Juan - 500 m
  • Antiguo Mercado, Viejo San Juan - 500 m
  • Museum of the Americas - 700 m
  • National Guard Museum - 1.2 km

Parks

  • Tercer Milenio Park - 600 m
  • Munoz Rivera Park - 2.3 km

Marina

  • Marina Old San Juan - 200 m

Local attractions

  • Sixto Escobar Park - 1.8 km
    San JuanPuerto Rico
  • Puerto Rico Conservatory of Music - 3.8 km
    951 Ave Ponce de Leon, San Juan
  • Santurce - 4.5 km
    San JuanPuerto Rico
  • Munoz Rivera Park - 2.3 km
    San JuanPuerto Rico
  • Museo de Vida Silvestre - 4.5 km
    1075 Marginal Ave. Kennedy, San Juan

Near the hotel

  • El Viejo San Juan - 10 m
    San JuanPuerto Rico
  • La Fortaleza - Palacio de Santa Catalina - 390 m
    Calle Fortaleza, San Juan
  • Chapel of Christ the Savior - 500 m
    Calle del Cristo, San Juan
  • Museo de Arte e Historia de San Juan - 550 m
    Calle Norzagaray 150, San Juan
  • Conservation Trust of Puerto Rico - 380 m
    155 Tetuan Street, San Juan
  • Museo de Las Americas - 400 m
    Norzagaray Street, San Juan
  • Parque de las Palomas - 530 m
    San JuanPuerto Rico

Restaurants nearby

  • Raices - 110 m

    Address: Street Recinto Sur # 315
    Phone: 787-289-2121

    56% likes this, based on 960 reviews
    Price Range: CAD 1 - CAD 26

  • Mondito's - 0 m

    Address: Calle Fortaleza 320
    Phone: 787/723-0357

    74% likes this, based on 6 reviews
    Cuisine: Caribbean

  • Siglo XX - 30 m

    Address: Fortaleza 355
    Phone: 7877241849

    67% likes this, based on 92 reviews
    Cuisine: Spanish, Latin, Puerto Rican
    Price Range: CAD 7 - CAD 48

  • The Parrot Club - 70 m

    Address: 363 Calle Fortaleza
    Phone: 787-725-7370

    62% likes this, based on 453 reviews
    Cuisine: Caribbean, Latin, Puerto Rican
    Price Range: CAD 19 - CAD 44

  • Tantra - 40 m

    Address: 356 Fortaleza
    Phone: 977 8141

    66% likes this, based on 293 reviews
    Price Range: CAD 39 - CAD 63

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    32

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanCasablanca Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge

Hotels nearby
Coqui Inn San Juan
2 stars
10 km

Casablanca Hotel Reviews

Guest reviews are submitted by our customers after their stay at Casablanca Hotel

Average guest rating

7.0out of 10
Very good
Based on 103 reviews

Guest reviews

  • Older travelers
    3.8

    Never go there unless you are prepared to carry your luggage up 5 floors because of no lift or staff to help you, do not want a decent breakfast, and do not want any room around your bed to move as you have no where else to put your luggage. The shower room was a postage stamp and the floor was dirty. All this for $185 ! Only good thing was ground floor decor and location. Be careful!

  • Single
    5.4

    Good Location.

    One of the worst hotels at which I have ever stayed. My first room was nicely decorated, but was an inside room with no windows, and six of the nine light bulbs were burned out: both lamps, three of the four ceiling light and one of the three light bulbs in the bathroom. I complained at the desk. The clerk said, “Well, I can move you to 3a, but it’s noisy.” I asked why they didn’t just replace the lights. He said, “No one here can do that.” So I moved to the other room. All the lights worked, and there was a window overlooking the street. But there were no closets in the room, no armoire, not even a rack on the wall to hang up cloths. I had to lay my cloths on the floor. My hotel room was noisy: late into the night I could hear loud music and even conversations on the street, even though my windows were closed. And in the morning I discovered there was no hot water, and no toilet paper in the bathroom. I complained. The clerk said I just had to run the water for 5 - 10 minutes or so and then grudgingly handed me a small roll of toilet paper. Breakfast was supposed to be included. When I sat down in breakfast area I was handed a bowl of cereal. I said I didn’t want cereal. The waiter asked if I would like toast instead. I said yes, and was given a slice of toast and a packet of jelly. After asking, I also got a cup of coffee. Also the web page said that there was complimentary internet in the rooms. There wasn’T.

  • Older travelers
    6.6

    Location great, facility O.K. They did NOT have our reservation from you The room was filthy. Someone ha uswd the toilet and it was not flushed, or cleaned.!!!!!!!!! There was a noisy crowd of 20 somethings who partied until 3 a.m.

    They did not have our reservation from you The room was filthy. Someone ha uswd the toilet and it was not flushed, or cleaned.!!!!!!!!! There was a noisy crowd of 20 somethings who partied until 3 a.m.

  • Single
    8.8

    The staff was personable and very helpful The lobby was very artfully decorated Breakfast butler was attentive and made a great expresso The roof view of Old S J Location

  • Couple
    7.4

    This hotel is not luxurious but has a great location in the heart of Old San Juan. We only stayed one night before and after a 7-day cruise that left from San Juan. I would not stay at this hotel if I were going on an extended vacation as the amenities were minimal. No pool or beach access. They did offer a complimentary breakfast (toast, bagels, fruit & oatmeal), and had TV's in the rooms, but that was about it for amenities. The a/c did not seem to work very well, but the rooms were not uncomfortably hot, just not cool either. I did love the Moroccan decor and they play the movie Casablanca in the lobby around the clock ..

    No elevator, only stairs. Although this did not bother me, if you have heavy luggage or issues that make it hard to climb stairs, I would not recommend staying here.

  • Couple
    9.2

    It's beautiful! The room and balcony were great. The bed was ridiculously comfortable, and the A/C plentiful. The staff was very helpful.

    The price. It's very steep. We only paid it because we were on on our Honeymoon. We booked with breakfast included, and the details should have been clear. We've traveled plenty, and when only a continental breakfast is included, it says so. The breakfast scenario is weird at the hotel. From 7-9am, a chef can provide you with continental breakfast items at no charge(he has to get it for you from back), or you get a 'reduced' price if you booked with breakfast included for menu items. From 9-11am, there is a continental breakfast set out. Not what we bargained for...I've had better at Holiday Inn.

  • Couple
    6.2

    (1) The reception hall (its style), (2) some of the pictures on the wall, (3) friendliness and helpfulness of the staff.

    Very very small room (room 3H) with no window (no daylight). But fairly OK if you need to spend a night somewhere.

  • Older travelers
    7.8

    Excellent location, pleasant staff, good breakfast, nice decor

    Problems with inadequate hot water, carrying suitcases up four floors was harder than I thought and the trip was hard enough without the luggage

  • Older travelers
    9.2

    Fantastic location and very nice room (Queen Superior). Lots of character at an affordable price.

    No elevator.

  • Group of friends
    10.0

    The staff was very helpful, breakfast was delightful & location was perfect!!

  • Couple
    8.2

    Very friendly stuff and really good breakfast with fresh orange juice.

    We booked the Daily Deal for 50$, so that deal was pretty good. But I wouldn't pay 100$ or more.

  • Couple
    5.4

    Its location in Old San Juan

    Room cleanliness is poor , me and my wife suffered from itching due to bed bugs ( probably the bed sheets and cover was neither clean nor changed ). I made the reservation on Booked.net 2 months before the stay but the hotel staff/manager did not put the booking on the reservation list until I made many complaints to the cs of Booked.net who called the hotel several times.

  • Older travelers
    5.0

    No elevator and we were on fifth floor. We were put in a room without bathroom glasses, and with no closet.

  • Single
    10.0

    I loved this cute bohemian hotel with a great location! I was blocks away from great restaurants like Raices, La Bombenera, and El Jibarito! I was just a few blocks north? of the Christopher Colon Statue park and across the street is the "bank" from the movie "Assasin" that starred Antonio Banderas and Selma Hayek! I also loved the music they played in the lobby of this hotel. The people working there were helpful and friendly. A previous review stated there was no hot water but this is not true! You need to turn the handle to the left for the hot water. I had great showers and the hot water did not run out! I highly recommend this fun hotel in the middle of Old San Juan.

  • Older travelers
    8.2

    A no frills perfect place for us to stay while getting ready to take a cruise out of San Juan. It was a pleasant surprise. I booked four months early and requested a room on the lower level as there is no elevator. When I called the day before, nobody knew about the request. I was annoyed since I had recent foot surgery and was in a walking boot. They did change my room to one on the second floor. Phew, it would have been tough on me! Great location and great visit.

    Room was small and bathroom needed updating. Didn't bother me though.

How to reach hotel

hotel Casablanca Hotel - San Juan San Juan location
Show big map »

Hotel Address:

316 Calle Fortaleza, San Juan, Puerto Rico, 00901

Get directions
City Center
  • San Juan
    800 m
Airports
Train Stations
  • Sagrado Corazon Station
    6.6 km
Restaurants
  • Raices
    110 m
  • The Parrot Club (cuisine: Caribbean, Latin, Puerto Rican)
    70 m
Parks
  • Parque de las Palomas
    530 m
Beaches
  • Playa Monte Santo
    600 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    32

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanCasablanca Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Puerto Rico

Use Badge